Frequently Asked Questions
Everything you need to know about your Bombay Musk™ experience.
What is the typical shipping timeline for my order?
We process orders within 24-48 hours. Standard domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
How do I ensure I am choosing the correct size?
Every product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our curated fashion pieces may follow specific regional tailoring standards.
What is the Bombay Musk™ return policy?
We offer a 14-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain accessories and fragrance-related products are final sale.
Are the materials used in your collections sustainably sourced?
Bombay Musk™ is committed to ethical fashion. We work closely with artisans to ensure high-quality fabrics and responsible manufacturing processes across all our collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.